Awards of Tribunal

Tribunal for Consumer Claims Malaysia

Awards of Tribunal

  • The Tribunal shall, where practicable, make its award within sixty days from the first day of the hearing before the Tribunal.
  • At a hearing the Tribunal may make any one or more of the following awards -
    1. that a party to the proceedings pays money to any other party;
    2. that goods be supplied or re-supplied;
    3. that goods supplied or re-supplied to the consumer be replaced or repaired;
    4. that the price or other consideration paid or supplied by the consumer or any other person be refunded to the consumer or that person;
    5. that a party comply with the guarantee;
    6. that money be awarded to compensate for any loss or damage suffered by the Claimant;
    7. that the contract be varied or set aside, wholly or in part;
    8. that costs (not exceeding RM200.00) to or against any part be paid;
    9. that interest is paid on any sum or monetary award at a rate not exceeding eight per centum per annum;
    10. that the claim is dismissed.