Welcome to

Tribunal for Consumer Claims Malaysia

The Tribunal For Consumer claims is an independent body established under Section 85, Part XII of The Consumer Protection Act 1999. The Tribunal operates under the Ministry of Domestic Trade and Consumer Affairs. The primary objective of establishing the Tribunal is to provide an alternative forum for consumers to file claims in a simple, inexpensive and speedy manner.

Who Is A Consumer?

Generally, a consumer means a person who buys goods and services for his personal use or for domestic or household purpose.